Thomas Gray Limited (Registered in England & Wales No. 07839720) of Crest House,
53 Station Road, Egham, Surrey, TW20 9LG
© 2024 – All Rights Are Reserved
Senior Customer Service Executive
Location: Cambridgeshire/Hertfordshire
Salary: Up to £50,000 Plus Package
This role is handled by:
George McWilliams
Senior Consultant
Thomas Gray Search and SelectionTelephone: 01784 697 324
Email: George@tglsearch.com
In detail…
Required background: Housebuilding
With a first-class reputation for quality and multiple years as a 5* Housebuilder, our client are looking for a best-in-class Customer Service executive to oversee the entire Customer Journey on their latest flagship development.
With ownership spanning from legal completion through to aftercare, you will manage every aspect of the process including Home Demonstrations, Snagging, and the coordination of any remedial works.
Key Responsibilities:
- Be the first point of contact for homeowners following legal completion.
- Conduct homeowner welcome meetings and explain the aftercare process.
- Log defects accurately within the customer care system.
- Prioritise issues according to severity.
- Arrange inspections where required.
Please get in touch for more details and a confidential chat with George.
Ref : 4401GM
Apply here…
